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Pool builder responds to buyer complaints

Dr. Lisa Luckey calls the stress level unreal. Premier Pools broke ground in their backyard 15 months ago. Today the pool is a muddy shell and a lot needs to be done.

The Luckeys say the company stalled and made every excuse not to quit the job. They say they have paid the company $ 110,000 so far.

Related: Customers say they are fed up with months after spending a fortune on unfinished pools

Also in Land O’Lakes, Dr. Shirley Davis that Premier Pools excavated their property 14 months ago. Your pool is far from finished either.

Over a year after we first uncovered issues with Premier Pools and their troubled former President Trevor Summers, five clients tell us the issues persist.

Current Prime Minister David Nail accuses Summers of pleading guilty to federal fraud charges for leaving the company in a financial void that they have yet to dig. According to Nail, the company plans to complete all pools within the next two months.

After our meeting with Nail, the company returned to work on Lisa Luckey’s pool. Her son Robert says it won’t be soon enough.

Davis says she no longer trusts Premier Pools to do the job and has filed a breach of contract lawsuit against the company. Both customers are among those who have officially complained to state regulators, but no action has been taken so far.

Before hiring a contractor, visit www.myfloridalicense.com, where you can review their license for disciplinary action and complaints.