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State Police Investigating Canterbury Pool Firm Proprietor – NBC Connecticut

According to the state police, the owner of Roy’s Pools in Canterbury is being investigated on charges of theft.

Several of Brian Roy’s clients have accused him of taking payments for pool projects that they say he never finished or, in some cases, never started.

Customers notified NBC Connecticut that Roy has stopped communicating with them.

“No reaction several times. Months and months and months of no response, ”said Griswold’s Bob Ingram.

Ingram said he paid Roy to set up a semi-sunken pool in his yard. He’s now suing Roy’s Pools, saying the work never started.

“I paid over $ 27,000,” Ingram said. “Since then, I’ve paid approval fees over $ 400, attorney’s fees over $ 3,000, and all in all, I’ve been up to over $ 30,000 to date.”

A consumer protection ministry spokesman said they had received eight complaints against the company.

According to DCP, Brian Roy only has a home improvement license that is not applicable to pool installations. DCP said it is investigating whether he has worked outside the scope of his license.

Ingram’s pool was meant to be a Christmas and birthday present for his two little girls.

“We all canceled our vacation for the whole summer because we put so much money into this thinking, thinking we were going to stay away from Covid and everything and go on vacation at home,” he said.

NBC Connecticut’s investigation also found that the company had received a $ 42,500 pandemic-related small business loan under the federal government’s paycheck protection program back in February.

NBC Connecticut contacted Brian Roy about his side of the story but heard nothing.